Inside Sales Specialist - Europe

As Inside Sales Specialist you become a pivotal part of the team in Europe, directly supporting the Account Managers and driving the growth of defined accounts, product distributors, and prospective customers. Your efforts will be vital in achieving growth targets across assigned accounts, territories, and sales channels. You take on specific responsibilities that fuel turnover, gross profit, and the client's market position. As the crucial bridge between customer needs and sales strategies, you transform requirements into actionable plans, contributing to their continued success. Enjoy the flexibility of working three days in the Almelo office and two days from home.

About our client

Our client is a leading global manufacturer of highly engineered sensing, control, and sealing components. They deliver mission-critical protection and valuable data for a wide range of systems, including appliances, heating, air conditioning, refrigeration units, industrial process equipment, motor vehicles, and aerospace. Headquartered in Ohio, USA, they have a European sales office in Almelo, the Netherlands, and over 3,000 employees worldwide across 7 manufacturing facilities dedicated to keeping people and their homes safe.

With a track record of over 75 years of innovation, quality, specialized expertise, and a highly collaborative approach, they work together with their customers as valuable partners to help meet critical objectives. They recently re-established themselves as an independent company and are looking for entrepreneurial minded candidates to help the company grow.

Sales support and creating business opportunities

• Act as a liaison between our client and their customers or channel partners, ensuring alignment with company goals.
• Present the product portfolio, highlighting unique selling points to customers and partners.
• Develop forecasts for new and existing products, define market actions, and recommend strategies for growth.
• Select and manage channel partners, create contracts, and drive regional coverage.
• Provide timely updates on products and services, assist in proposal development, and support marketing activities.
• Negotiate pricing and develop quotations in collaboration with the Account Managers.
• Coordinate with the customer service team to expedite orders and manage shipment logistics.
• Handle client communications, resolve conflicts, and ensure compliance with client deliverables.
• Maintain administrative accuracy through Oracle system setup, opportunity management, and compliance.

Account plan support and channel management

• Regularly evaluate client demands and service or product usage to refine account strategies.
• Prepare monthly key activity reports, clarifying customer and competitor activities.
• Collaborate with the finance team to identify potential bad debt accounts and take action to retain them.
• Assist channel partners in expanding business, driving product cross-selling, and market promotion.
• Provide first-line customer support on products, certificates, and compliance issues (e.g., RoHS, REACH, sustainability).

Planning, forecasting and reporting

• Support the sales and operations teams with monthly sales forecasts in coordination with CSR.
• Provide regular visit reports and updates to ensure informed decision-making.
• Contribute to the sales and marketing team by providing insights into account developments, requirements, and activities.

Customer relationship management

• Conduct regular customer needs analysis alongside the customer service team, acting on customer complaints, delivery requirements, and other inquiries where necessary.
• Establish and maintain strong client relationships through regular communication and Teams meetings for Tier-3 accounts.
• Collaborate internally with key decision-makers to ensure customer needs are met efficiently.
• Perform other duties as assigned.

Who you are

• A Bachelor's degree, with a minimum of 2 years of experience in inside sales, preferably with a manufacturing or distribution company in the HVAC or appliance industry.
• Fluent English is required. German and Dutch are desired.
• Customer focus: you identify customer needs and act from a customer perspective while keeping the company's objectives in mind.
• Proactive: you look for opportunities and take initiative.
• You reside in the region, a maximum of one hour from the office in Almelo.

What they offer

• Excellent prospects for professional growth.
• Hybrid working.
• An international working environment.
• 25 vacation days.
• A laptop.
• The opportunity to work in a professional, global team.
• The opportunity to build a global network.

Interested or have questions?

Apply directly through the form on this page, or reach out to Darcie at darciehudson@goaheadhire.com or call +31 6 57049518. Every applicant hears back from a consultant personally.